Travel Insurance Lab Privacy Policy

This Privacy Policy explains how Travel Insurance Lab may handle information provided through this educational website.

Information you choose to provide

If you send a general enquiry, you may provide your name, email address, message and details needed to explain a website question. Please do not send passport details, medical information, policy numbers, payment information, booking references or other sensitive material through a general form.

Website and technical information

Hosting and security systems may process technical information such as an IP address, browser type, device information, request time and pages visited. This information can help maintain security, diagnose faults and understand general website use.

Cookies and analytics

The site may use cookies or similar technologies for essential functions, preferences, security and measurement. Where required, non-essential cookies should be controlled through the site consent mechanism. Browser settings may also allow you to limit or remove cookies.

How information may be used

Information may be used to respond to a general enquiry, review a reported correction, protect the website, maintain records and improve educational content. We do not use a general enquiry as a basis for providing personal insurance recommendations or claim decisions.

Sharing and service providers

Information may be processed by hosting, security, analytics, form, email or other service providers where needed to operate the website. We do not sell personal information through this educational site. Providers may process information under their own terms and privacy notices.

Retention and security

Information should be kept only for as long as reasonably needed for the purpose collected, legal obligations, security or dispute handling. No online transmission or storage system can be guaranteed completely secure, so do not send information that the website does not need.

Your questions

For a general privacy question, use the Contact page and include only the minimum information needed. Requests involving legal rights may depend on applicable law, identity verification and the service involved.

Policy updates

This policy may be updated when the website, services or legal requirements change. Check the published version for the current wording.